Messaging Preferences

This article applies to all eSchedule users.

Introduction

eSchedule allows members to manage their messaging preferences within the member profile. Administrators have full control over updating the preferences for all members.

Note: By default, the Text option for messaging is disabled. Sending messages and notifications as text messages requires eSchedule’s premium SMS messaging feature. For more information, please contact eSchedule Support.

Note: Some organizations prevent the ability for members to opt-out of certain notifications. Contact your supervisor or an Administrator for assistance.

Messaging Preference Options

GENERAL TEXT MESSAGES
Sent by Administrators through Messaging feature

GENERAL PAGER MESSAGES
Sent by Administrators through Messaging feature

WEEKLY SHIFT NOTIFICATIONS
Open shifts, your scheduled shifts & expiring certifications

EVENT NOTIFICATIONS
Events Calendar: When you are added/removed from an event

SHIFT NOTIFICATIONS
When a administrator/scheduler adds, updates or removes you from a shift

SHIFT SWAP NOTIFICATIONS
When a shift swap is requested, approved or rejected

PAID TIME OFF NOTIFICATIONS
When a PTO request is submitted, approved or rejected

BID NOTIFICATIONS
When a shift bid is requested, approved or rejected

COMP BANK NOTIFICATIONS
When a comp bank request is submitted, approved or rejected

VIP NOTIFICATIONS
When a VIP Reward is requested, approved or rejected

Messaging Preferences for Members

Within the member profile, you can update your messaging preferences.

1. After logging in to eSchedule, click the icon in the upper-right-hand corner, next to your name.
2. Scroll down to “Messaging Preferences”.
3. Check or uncheck the boxes according to your preferences.
4. For details on what each message type is, hover over the “i” icon or see below.
5. Click “Update” at the bottom of the page.

Note: Some organizations prevent the ability for members to opt-out of certain automatic notifications. Contact your supervisor or an Administrator for assistance.

Messaging Preferences for Administrators

Administrators have full control over updating the preferences for all members.

1. Navigate to “Administration > User Management”.
2. Click the User ID of the member you wish to update.
3. Scroll down to “Messaging Preferences”.
4. Check or uncheck the boxes according to the member’s desired preferences.
5. For details on what each message type is, hover over the “i” icon.
6. Once updates are complete, scroll to the bottom of the page and click “Update”.