Tag: member profile

Contact Information (Member Profile)

This article applies to all eSchedule users.

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About Contact Information Within the Member Profile

Within the member profile, you can update your contact information. Administrators have full control over updating information for all members.

For Members

  1. After logging in to eSchedule, click the icon in the upper-right-hand corner, next to your name.
  2. Scroll down to “Contact Information”.
  3. Make any necessary updates.
  4. Note: see “Updating the User Profile” for details on how to opt-in/out of the member report.
  5. Updating Cell Phone Carrier / Text Message Address — In order to receive text messages from eSchedule, it is important that the “Text Message Address” field is accurate and up-to-date:
    1. Enter your full cell number in the “Cell” field (e.g. 7162331212).
    2. In the “Cell Phone Carrier” pull-down, locate your cell provider.
    3. Click “GO”.
  6. Once updates are complete, click “Update” at the bottom of the page.
  7. Also see Troubleshooting Messages

For Administrators

  1. Navigate to “Administration > User Management”.
  2. Click the User ID of the member you wish to update.
  3. Scroll down to “Contact Information”.
  4. Make any necessary updates.
  5. Note: see “Updating the User Profile” for details on how to opt-in/out of the member report.
  6. Updating Cell Phone Carrier / Text Message Address — In order to receive text messages from eSchedule, it is important that the “Text Message Address” field is accurate and up-to-date:
    1. Enter the full cell number in the “Cell” field (e.g. 7162331212).
    2. In the “Cell Phone Carrier” pull-down, locate the member’s cell provider.
    3. Click “GO”.
  7. Once updates are complete, click “Update” at the bottom of the page.
  8. Also see Troubleshooting Messages

Note: If a member is using a mobile carrier that is not listed in eSchedule, please contact our Support Team. We will ask that the member send a text message to support@goeschedule.com so that we can appropriately setup their carrier.

Updating the Member Profile

For Members

Members have the ability to update a limited number of things within their profile. To update your profile, click the “person” icon in the upper-right hand corner of your account. The icon appears next to your name and says “User Settings” when hovering.

Once in your profile, you’re able to update the following:

After making any update(s), click “Update” at the bottom of the page.

Note: Some organizations prevent the ability for members to opt-out of certain automatic notifications from the software.

Member List Opt-in/Out

All eSchedule accounts come with a member list that displays all members and their contact information (Schedule > Member List). Members have the ability to control what information is displayed to other members on this list.

To update the information that is displayed, navigate to your profile and scroll down to the “Contact Information” section. If you wish to hide all contact information, uncheck the “Member List Opt In” box.

If you wish to only hide certain pieces of information from being displayed:

  1. Leave “Member List Opt In” checked.
  2. Next to the specific item you wish to not be displayed, uncheck the box. For example, if you don’t want your home address to be displayed, uncheck the box next to “Address”.
  3. After making any update(s), click “Update” at the bottom of the page.

For Administrators

eSchedule Administrators have full control over all items within the member profile.

  1. Navigate to “Administration > User Management”.
  2. Click the User ID of the member you wish to update.
  3. Once updates are complete, scroll to the bottom of the page and click “Update”.