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User Types / Roles
User Type Options
“Super User”. This member has the ability to update the schedule and user profiles. Typically, the only other role this member requires is the Time Clock Administrator (if the Time Clock Module is activated).
This user has the ability to update the schedule, but not modify a user’s profile. Additional roles that are typically granted to this user are: PTO Approval, Shift Bid/Request Approval & Swap/Trade Approval.
Typical member or employee account. Generally, additional roles are not added to this account.
This member can only view this schedule. This member cannot clock in, bid on, sign-onto nor trade shifts.
This is a special user type which is used to close out or block out a shift. For example, on a shift that operates Monday thru Friday, you would block out Saturday and Sunday. This account can also be used to sign-up multiple shifts at the same time.
Scheduling User Roles
Shift Bid/Request Approval
For organizations that have shift bidding active, this role grants the ability for a member to approve/reject shift bids. They will not be able to make updates to the schedule, however.
For organizations that have shift swaps active, this role grants the ability for a member to approve/reject shift swaps. They will not be able to make updates to the schedule, however.
View All Bids
Used to give a Basic user “view only” access to all bids including pending, accepted and rejected. Employee can only interact with bids they’ve submitted (e.g. Cancel).
View All Swaps
Used to give a Basic user “view only” access to all swaps/covers including pending, accepted and rejected. Employee can only interact with swaps they’ve submitted (e.g. Cancel).
Can update shifts and member profiles, only for members within their ‘department’.
Time Clock User Roles
Time Clock Administrator
Ability to update all time cards for all members.
Approve/reject PTO requests.
Time Clock Supervisor
Allows for time card manipulation within a ‘department’. Can not approve PTO.
Multi-Department Time Clock Supervisor
If activated, you’ll have another field available in the Time Clock Supervisor’s profile called “Other Departments”. The “Departments” field is then re-labeled as “Home Department”. On the Time Card screen, a Time Clock Supervisor can then toggle the departments they have been assigned.
Time Clock Supervisor – PTO Approval
Can approve PTO within a ‘department’.
Career Time Clock Administrator
Can update time cards for career staff.
Volunteer Time Clock Administrator
Can update time cards for volunteer members.
View Time Clock Reports
Read-only access to the following reports:
- Missed Shift Report
- On Shift Report
- Punch Report
Restricted Time Clock Administrator
A restricted Time Clock Administrator can update everyone’s timecard but their own.
Allows access to the Enter Time feature from any location.
Clock In & Out from Anywhere
Allows an employee access to clock in & out from anywhere. The employee’s access will not be restricted by IP address, MAC address, Computer Name or Biometric.
Clock In Without Fingerprint
For organizations using a biometric fingerprint scanner. Allows a member to clock in (from authorized computers) without using the bio scanner.
Lunch Deduction: 30/45/60 mins
Automatically deduct lunchtime from scheduled shift.
Allows access to run PTO accruals.
Form Designer User Roles
By default, all Administrators have access to create, update, and delete form templates. If you wish to give access to a Basic user, utilize the following roles:
Form Designer – Create Template
Employee can create new form templates.
Form Designer – Delete Template
Employee can delete form templates.
Form Designer – Update Template
Employee can update/edit form templates.
Other User Roles
Any member can be granted this access in addition to their standard role. If activated, this member will be able to create and edit events within the Events Calendar.
Any member can be granted this access in addition to their standard role. If activated, this member will be able to do the following within the Document Library:
- Upload files
- Create folders
- Rename/update files & folders
- Delete files & folders
- Setup/update security for folders
For organizations using the Vehicle Maintenance Module. This role grants the ability for a member to administer the Vehicle Maintenance Module (add vehicles, view records, set preventative maintenance alerts, etc.).
For organizations using the VIP / Reward Points Module. This role grants the ability for a member to administer the VIP / points program.
Allows a member (who is not an Administrator) access to the “E-Mail Membership” screen.
Administrator Reports Only
View-only of the certain reports.
For organizations using the CME Module. This role grants the ability for a member to administer the CME module (classes, instructors, etc.).
Allows member full access to the “Member Report”, even for those members have opted out of having their information viewable within the member profile.
- Member Report
Department Training Coordinator
Allows access to the following within a specific ‘Department’:
- Training Report
- Recertification Report
- Certification Expiration Report
- Certification Matrix